KANNAKOLLA Shipping Policy

1. Domestic Shipping (Netherlands):

• Standard Shipping: Orders are processed within 1-2 business days and are expected to be delivered within 3-5 business days thereafter.
• Express Shipping: Available for select locations. Orders placed before 12 PM will be shipped the same day and are expected to be delivered within 1-2 business days.
• Shipping Rates: Based on the weight and size of your order. Exact rates will be calculated at checkout.

2. International Shipping:

• Standard International: Orders are processed within 1-2 business days and are expected to be delivered within 7-14 business days thereafter, depending on the destination.
• Express International: Available for select countries. Delivery expectations vary based on destination.
• Customs & Duties: International orders may be subject to customs duties and taxes, which are levied once the package reaches the destination country. KANNAKOLLA is not responsible for these additional charges.

3. Tracking Your Order: Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your package's progress and estimated delivery date.

4. Shipping Delays: While we strive to ensure timely deliveries, shipping times may be affected during public holidays, extreme weather conditions, or global events. We appreciate your understanding and patience during these times.

5. Package Protection: To ensure your order arrives safely, all our shipments are securely packed. If you encounter any issues with your delivery, please contact our customer service team immediately.

6. Returns & Exchanges: If you're looking to return or exchange your order, please refer to our Refund Policy for more details.

7. Contact Us: For any shipping-related inquiries or special requests, please contact our customer support team at support@kannakolla.com or via our Contact Page.